Please report this error to your administrator. Additional details may be available in the system event log.
However, Windows does not have a specific client application to easily troubleshoot when a smart card is not functioning as expected.
The details of the PC are: Windows 10 Pro. We can select the card reader but he show directly an error : Dutch translate: ' The requested operation can not be carried out via the smart card or a different smart card is required for the processing'.